Articles tagged with knowledgebase

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How do I remove the affiliate relationship from a member's record?
How do I remove the affiliate relationship from a member's record?

A member's affiliate relationship can be updated in edit member details in the affiliate referrer field.... Read More

What is adsense?
What is adsense?

Adsense is an advertising program that is offered through Google. The ads feature products and services that are targeted to the content on your site. The ads can generate revenue on a per click or per thousand impression basis.... Read More

Add a Search Box to a Page

To add a Search box function to any page, simply paste the code below into your desired page:  **Please note that you will need to change the URL in the code to match that of your own site.... Read More

When is a member sent a renewal notice?

Renewal notices will always be sent out for members who are subscribed to non-recurring billing plans. The notices on these plans should relay the information that their subscription has almost run out and it is time to renew. Members who are subscribed to a recurring billing plan will only receive ... Read More

Daily Status Historical Snapshots
Daily Status Historical Snapshots

Ever wonder how many members or how much income you had on a day in the past? Now you can with the historical daily status snapshot report.... Read More

Enable the New and Improved Membergate Site Wide Search
Enable the New and Improved Membergate Site Wide Search

Site wide search can be activated. The search speed has been improved and is much faster than before. One single search from can search content pages, department pages, shopping cart pages and forums.... Read More

How to Add Multiple Images to Classified Ad Posts
How to Add Multiple Images to Classified Ad Posts

Add Multiple Images to Classified Ad Posts... Read More

Can I upload or import multiple pictures to the image gallery at once?
Can I upload or import multiple pictures to the image gallery at once?

There is not a mass import feature for the galleries.... Read More

How can I edit the search function of my site?

There are a few different ways the Search Function can be edited.... Read More

Trial Plan Abuse Prevention
Trial Plan Abuse Prevention

Prevent members from signing up for a trial period only to cancel and sign up again for another trial period. Each member plan is configurable as to whether to allow existing members to be able to benefit for a trial period if they renew their account.... Read More

How to Give Refunds for Membership Transactions
How to Give Refunds for Membership Transactions

Refund subscriptions fees for members through the MemberGate control panel.... Read More

Edit Master Template

Edit Master Template is how you design the actual look of your MemberGate site. This area is not something that you normally would make changes to unless you are attempting to make changes to the overall look of your MemberGate site.  On the 'Edit Master Template' page changes can be made to t... Read More

What options are available for the cf_mggallery Image Gallery tag?
What options are available for the cf_mggallery Image Gallery tag?

Attributes that can be edited in the mggallery tag when using the image gallery.... Read More

Is there a way to get a listing of member's shipping addresses?

On the right side of the Control Panel (click on the on the top right to open), under 'File Import/Export' choose 'Export Mailing List' or 'Mailing Labels by Date.' Exporting a mailing can be found under File Import/Export Export Mailing List Creating Mailing Labels can be found under File Impor... Read More

How do I make changes within the Review and Ratings comment feature?

Editing The Reviews and Ratings comment feature allows for members to comment and rate different articles. The labels that are attached to the comment feature can be edited through the control panel. The text found in the Reviews & Ratings section can be edited under Social Networking Review... Read More

Setup Different Welcome Pages for New Members and Renewals
Setup Different Welcome Pages for New Members and Renewals

Automatically send new members to a different welcome page than renewing members. Upon submitting a subscription form, the new member can land on a separate welcome page than a member who is renewing.... Read More

How do members update their credit card information? When I go to the member profile page there is no credit card data
How do members update their credit card information? When I go to the member profile page there is no credit card data

If a members is on a plan with no recurring billing (ie: admin or a non recurring plan) then there is no credit card data on the member profile page.... Read More

Add the Review and Ratings Feature to a Content Page

The Review and Rating tools allows members of your site to comment and rate articles. As the site owner you can moderate all the comments which are posted - an automatic email notification is sent out to your site's webmaster address when a new comment/rating is posted. To add the Review and Ratings... Read More

Member Transaction History and Receipts
Member Transaction History and Receipts

Members can now review their subscription as well as shopping cart transactions for themselves.... Read More

Image File Types that can be Uploaded to the Image Gallery
Image File Types that can be Uploaded to the Image Gallery

The image file types that can be uploaded to the image gallery are gif, jpg and png files.... Read More

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