Tips
The status of a member will determine what they have access to on your site. Please refer to the chart below to see what they can access.
Status | Status Abbreviation | What It Means | Access to Members Pages | Receive Members Discount for Shopping Cart products | If on Recurring Billing Plan, will they automatically renew? |
---|---|---|---|---|---|
Active | a | Current Member | |||
Inactive | i | Not a current member, but was a member in the past | |||
Cancelled | c | Has cancelled their membership, will have the same benefits as an active member until their renewal date arrives. | |||
First Billing Failure | f | Member of a recurring plan; had a billing failure during their last renewal date. This status will only appear if the 'Enhanced Recurring Billing' is enabled | |||
7 Day Billing Failure | g | Member of a recurring plan; had a second billing failure 7 days after first billing failure. This status will only appear if the 'Enhanced Recurring Billing' is enabled. |