How do I remove the affiliate relationship from a member's record?

Tips

When a recurring billing occurs, the system looks in the 'affiliate referrer' field (on the Edit Member screen) to see what (if any) affiliate should be credited for the sale.

The information in this affiliate field can be removed to sever the relationship. However, we recommend creating a separate affiliate account just for this purpose. Then go in and edit the membership(s) in question, add the new affiliate account code in there and apply changes to it. That will insure that you have a record of which members had been changed.

How do I remove the affiliate relationship from a member's record?

Edit Member Details

The Member Details page can be found under Members Edit Member Details

Decide which criteria to use to select a member and click the button. All of the members that match the criteria will be listed.

Edit

Click the 'edit' link next to the member to bring up their profile

Account Details

Under the 'Account Details' section, delete (or edit) the affiliate ID in the 'Affiliate Referrer' field.

Save the Changes

When all of the changes have been made, click on the found at the bottom of the page.